Return policy

Information We Collect

Personal Information

We may collect the following types of personal information:

Contact information (name, email address, phone number, shipping and billing address)
Account information (username, password, purchase history)
Payment information (credit card details, PayPal information)
Device information (IP address, device type, operating system)
Demographic information (age, gender, preferences)

Information Collected Automatically

When you use our website or app, we automatically collect certain information, including:

Usage details (pages visited, time spent, referring websites)
Device information (browser type, mobile device ID, operating system)
Location data (if permitted by your device settings)
Cookies and tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including to:

Process and fulfill your orders (shipping, delivery, returns, exchanges)
Create and manage your account
Process payments and prevent fraudulent transactions
Provide customer support and respond to inquiries
Send transactional emails (order confirmations, shipping updates)
Send marketing communications (if you've opted in)
Improve our website, products, and services
Personalize your shopping experience
Analyze usage patterns and conduct research
Comply with legal obligations

E-Commerce Specific Practices

Order Processing & Fulfillment

To process and fulfill your orders, we share necessary information with third-party service providers, including payment processors, shipping carriers, and fulfillment centers. These service providers have access to personal information needed to perform their functions but are prohibited from using it for other purposes.

Payment Processing

All payment information is encrypted and processed securely. We do not store complete credit card information on our servers. Payment processing is handled by trusted third-party payment processors who maintain PCI DSS compliance.

Product Reviews

If you leave a product review, we may display your name, the date of your review, and your feedback publicly on our website. You can request removal of your review by contacting us.

Gadget-Specific Data

Some of our gadgets may collect usage data when connected to our mobile applications. This data is used to improve product functionality and provide personalized features. You can manage these settings through your device or app preferences.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, gather information about users and visits, and manage our website. These technologies help us remember your preferences, understand how you use our site, and tailor your experience.

Types of cookies we use:

Essential cookies: Required for the website to function properly
Functional cookies: Remember your preferences and settings
Analytical cookies: Help us understand how visitors interact with our website
Advertising cookies: Used to deliver relevant advertisements and track campaign performance

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our site.